Microsoft Dynamics 365 for Retail and Commerce

Digital transform your retail or e-commerce business by implementing Microsoft dynamics 365. Dynamics 365 for retail is an Omni-channel solution with centralized functionality to manage your brick-and-mortar stores, webstores, point of sale, multi-level promotions, coupons, gifts, loyalty Management, and merchandising management. Econix retail solution enable your ERP to easily integrate with e-commerce platforms like Shopify, mobile app, and call center management.

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Our Promise to Business

Pre-Implementation Analysis
Global Design and Implementation
Re-Implementations, Consolidations
Global Roll-outs

In today’s retail, the opportunities for both customers and businesses to connect and communicate are limitless. Microsoft Dynamics 365 for Retail & Commerce industries is the ability for businesses to offer the best customer experience during the entire buying period.

A great customer experience begins by providing your employees with the tools they require. Through Dynamics 365 for Retail & Commerce industries they are always within reach and include the integration capabilities and business intelligence that will change your company.

Agile and meaningful retail made possible

Be at the forefront of retail innovation by easily connecting and unifying rich, customer-centric retail experiences with intelligent, adaptive business solutions. Create more brand advocates and increase conversion by engaging customers and guiding them on journeys they’ll love.

Evaluation

Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.

Insights to predict customer intent
Real-time, AI-orchestrated journeys
Intelligent search and discovery
Content-driven commerce

Purchase

Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.

Connected business-to-consumer and business-to-business
e-commerce
Omnichannel commerce experiences
Retail store management
Pricing and promotions
Call center sales

Post purchase

Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.

Insights to predict customer intent
Real-time, AI-orchestrated journeys
Intelligent search and discovery
Content-driven commerce

Merchandising

Build a single source of truth for your business to plan and deliver value with real-time insights and a connected infrastructure.

Real-time inventory visibility
Product information management
Inventory allocation and replenishment
Categorization, assortment planning, and catalog support

Retail operations

Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.

Connected business-to-consumer and business-to-business
e-commerce
Omnichannel commerce experiences
Retail store management
Pricing and promotions
Call center sales

Fulfillment

Give customers more choices while driving down affiliated costs around product fulfillment.

Contactless shopping capabilities
Buy online, pickup or return in store
Intelligent order management
Advanced warehouse management

Know more Dynamics 365 retail solution

Our Promise to Business

Retailers and commerce companies of the present must adapt to the ever-changing market for consumer purchases. Consumers in the age of digital expect to search for reviews and products from their homes or while on their commutes and to move seamlessly between their devices and shops without skipping a beat. However businesses that are digitally oriented are increasing the standard and forcing retailers to reconsider and reconsider the role their stores have in an increasingly connected retail environment. Through Dynamics 365, retailers gain the tools needed to:

Our promise to business

Keep ahead of the trends by making an informed decision on merchandising
The goal is to streamline inventory and supply chain management

Encourage employees to contribute to the business’s growth

Employers can be empowered to give exceptional service
Allow collaboration and sharing of information

Reward customers with extraordinary shopping experiences

Provide seamless omni-channel experiences that are smooth and effortless
Have a single look at the customer
Personalize engagement
Improve the experience of stores

Microsoft Dynamics 365 retail benefits for digital transformation of business

Store Back Office

Store Operations Dashboard
OMNI Channels
POS Management
Modern POS
Cash Management
Stock Counting and Adjustment
Store Replenishment
Sales History
Simple End of Day Statements
Support to All POS Peripherals like Scanner, MSR, PinPad or PSP Integration, Weighing Scale
Receiving and Picking Goods
Flexible Architecture
Serial/ Batch Number Support
Gift Registration

Retail Headquarters

Product Lifecycle Management
Manual and Automated Item Maintenance
Dynamic Hierarchy, Attributes and other Grouping of Product
Dimensions – Size, Color, Style and Configuration
Price, Offer, Coupon, and Campaign Management
Open to Buy
Barcode and Barcode Masking
Automatic Replenishment
Replenishment by Allocation
Stock Recall
Serial and Batch Tracking
Loyalty Program
Special Orders
Vendor Performance
Sales Reporting and Analysis
Integration to Web Stores/ e-Commerce Platform SDK

Omni-Channel Commerce

point of sale (MPOS)
E-commerce
Order management and payment processing
Call Center
Social integration

Mobile or Hand-Held Device Support

Mobile POS
Receiving/ Picking
Stock Counting
Stock Changes
Label Ordering, Printing
Stock Adjustments
Loyalty Management

Demo about Dynamics 365 for Retail & Commerce!

Do you want to have an in-depth look at Dynamics 365 to support Retail & Commerce? Contact us for a personal demonstration!

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Connect with Us

Address

Canada
Econix InfoTech Ltd.
Corporate Office Address
10B-111 Regina Rd, Woodbridge, ON L4L 8N5

USA
Econix InfoTech LLC
Registered Address
1013 Centre Road, Suite 430S,
Wilmington, DE, 19805

India
Econix InfoTech India Pvt. Ltd.
Registered Address
Office #320, 3rd Floor, Hirabaug Business Center,Hira Bagh Chowk,
Dadawadi, Shukrawar Peth,
Pune, Maharashtra, India 411042

Email : info@econix.ca
Call Us : +1 647 930 9475

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